Terms of service

Welcome to Zorvez. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully before using our services.

1. General

By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or guardian.

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

2. Products

We strive to display our products and descriptions as accurately as possible. However, actual product colors or appearance may vary slightly due to photography, lighting, or screen settings.

We reserve the right to modify, discontinue, or limit the quantity of any product without prior notice.

3. Pricing

All prices listed on our website are in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise stated.

Prices may change at any time without prior notice.

4. Orders

We reserve the right to accept, reject, or cancel any order at our sole discretion.

An order may be cancelled due to:

  • Product unavailability
  • Payment failure
  • Incorrect pricing
  • Suspicious or fraudulent activity
  • Incorrect customer information

5. Payment

We accept secure online payments through our approved payment partners.

Your payment information is processed securely. We do not store your card or banking details.

6. Shipping

Orders are generally processed within 1–2 business days.

Estimated delivery time is 3–7 business days, depending on your location.

Delivery delays caused by courier partners, weather, or unforeseen circumstances are beyond our control.

7. Returns & Refunds

Please refer to our Return & Refund Policy for complete details regarding returns, replacements, and refunds.

8. Intellectual Property

All content on this website, including logos, product images, graphics, text, icons, and designs, is the property of Zorvez and may not be copied, reproduced, or distributed without written permission.

9. User Responsibilities

You agree not to:

  • Use the website for any unlawful purpose.
  • Attempt to hack, damage, or interfere with the website.
  • Submit false or misleading information.

10. Limitation of Liability

Zorvez shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Our maximum liability shall not exceed the purchase price of the product ordered.

11. Privacy

Your personal information is handled according to our Privacy Policy.

12. Governing Law

These Terms & Conditions shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of the competent courts in India.

13. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Email: support@zorvez.shop

Business Hours: Monday – Saturday, 10:00 AM – 6:00 PM (IST)