Shipping Policy

Last Updated: July 2026

Thank you for shopping with Zorvez. We are committed to delivering your order quickly and safely.

Order Processing

• Orders are processed within 1–2 business days after payment confirmation.
• Orders placed on Sundays or public holidays will be processed on the next business day.
• During peak seasons or promotional events, processing times may be slightly longer.

Shipping Time

• Standard Delivery: 3–7 business days
• Delivery times may vary depending on your location and courier availability.

Shipping Charges

• Free Shipping is available on all orders within India.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS (where available) so you can track your shipment.

Delivery Delays

While we strive to deliver your order on time, delays may occur due to:

• Weather conditions
• Natural disasters
• Public holidays
• Courier partner delays
• Incorrect shipping address provided by the customer

We appreciate your patience in such situations.

Incorrect Address

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided and the order has already been shipped, additional shipping charges may apply for re-delivery.

Failed Delivery

If delivery cannot be completed because the customer is unavailable or provides incorrect contact information, the package may be returned to us. Additional shipping charges may apply for re-shipment.

Damaged Package

If your package arrives damaged, please contact us within 48 hours of delivery with photos of:

• The outer packaging
• The product
• Your order number

We will review the issue and provide a suitable resolution.

International Shipping

Currently, Zorvez ships only within India.

Contact Us

For any shipping-related questions, please contact us:

Email: support@zorvez.shop

Business Hours: Monday – Saturday, 10:00 AM – 6:00 PM (IST)